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Connection Timed out

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My friend is renting a server through GTX and for whatever reason I cant connect to it. It'll show up occasionally on the server list but usually shows up offline. We had GTX look at it and they said the coding is fine. I can join any other server on the list with no problems, he can get in the game but it keeps giving me a timed out connection error. I've logged in both through steam and through the client directly, still no luck.
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